CEO Message: Happy National Customer Day 2025!

Dear Valued Clients,

In these challenging times, I would like to take this opportunity to wish you a happy National Customer Service Day and to express my deepest gratitude for your continued trust and commitment to Sompo Insurance Indonesia.

Without your unwavering support, our 50-year journey of dedication and service would not have been possible. We are firmly committed to innovating our products and services continuously to ensure the protection of your assets and financial security, as well as the health and well-being of your clients and employees.

In line with this commitment, we continue to demonstrate strong financial resilience. As of July 2025, we have paid claims totalling more than Rp 430 billion to our customers while maintaining a risk-based capital (RBC) ratio of 217% — well above the government’s minimum requirement of 120%. This demonstrates our company’s strong capacity to meet all its obligations.

We are truly grateful for the trust you have placed in us. You can rest assured that we will continue to support your professional and personal success, and safeguard what matters most to you.

Warm Regards,

Eric Nemitz

President Director Sompo Insurance Indonesia